Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your tradesmen. Here we give you complete expert guidance for this dual fuel towel rail — supplying all parts required — so you can ensure a smooth and successful installation when your tradesman arrives - note for dual fuel you may need both an electrician and plumber which is why you are best place to know what you need yourself in the case of dual fuel.
heat output
- Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size heated towel rail.
- As this is a dual fuel model you would work this out twice - once for central heating and then again for electric to ensure the respective outputs this rail gives match both requirements - use the central heating as the lead source and just closest match the electric output.
a complete dual fuel towel rail : with all components included
- This is a complete dual fuel towel rail with everything you need to simply install it and set this up as dual fuel - no fuss, no mess.
- These are state of the art dual fuel towel rails provided with the very best specialist dual fuel items for a high end looking finish - as often dual fuel installations can look cumbersome in comparison to this.
- You will receive all items as seen in the main images.
important notes: stock availability
- This dual fuel towel rail is made up of components which are all carried in UK stock.
- We list this as dual fuel towel rail as "in stock" but this is dependent on each of the component parts being in stock. These are assembled to order and we don't stock them assembled.
- If you place an order and one of the components are out of stock we shall contact you to advise and offer a substitute where possible.
- Check for Yourself: Each component part has a live stock update, so if you'd like to check each part is showing as in stock - here are links to each item - this will help you to know this is in stock prior to you placing an order.
the heated towel rail
- ALEX features unique C-shaped bars that form its sculptural design, crafted using cutting-edge technology to ensure superior quality.
- The design is distinctive compared to standard chrome ladder rails, making it a sought-after choice for those wanting a more designer look and feel.
- The gap between the bars and the wall is 132mm, allowing easy access for towels to be hung and kept tidy.
- Made from low carbon mild steel.
the specialist dual fuel valve
- INTEGRA 3 Axis dual fuel valves with an integrated T-piece, allowing a heating element to be installed on either the left or right side of a heated towel rail.
- Supplied as valve sets including pipes and wall covers, finished to match the radiator for a clean, coordinated appearance, and removing the need for a separate T-piece in dual fuel installations.
- Thermostatic 3 Axis Valve Set integrated with a T-piece, specially designed for installing at the corners of a radiator with pipes coming through the wall and a flush fronted finish where the TRVs will not protrude forward, Left Sided.
- 3 Axis (corner) orientation is ideal when pipework comes through the wall. Chrome in colour.
- Note: The Vario valves are not bi-directional — the TRV head should be fitted on the flow side, as per the overlay diagrams shown in the images.
the heating element
- Features the MOA Wi-Fi heating element which is fully integrated within this dual fuel towel rail version for a minimalist design when compared to other electric towel rails on the market.
- Sleek, concealed design with no external components of the heating element visible at the bottom of the rail.
- Has the option to also fully conceal the cable from view (as seen in the lifestyle shots) - see installation section below for more notes on this.
element specifics
- Element is pre fitted inside the electric towel rail - located on the left or right hand side (as specified in your chosen configuration - see the demo image). Think about where your electric supply will be so the wire has the shortest distance to travel.
- Control button discreetly located on the underside, with a miniature front-facing LED panel.
- Supplied with 1.5m cable for connection to a fused spur (no plug included).
- Cable exits discreetly through the bottom mounting bracket above the heating element and can be fed in through the wall for a super neat installation (or if you cannot trowel out your wall you may leave the cable hanging free).
- Quick and simple installation; no commissioning required.
temperature control & operation
- The Terma MOA WIFI Element offers two modes of control: internal radiator temperature regulation from 30 °C to 60 °C, or ambient room temperature control from 16 °C to 25 °C.
- A built-in 7-day timer allows full weekly programming to suit your routine.
- Includes a drying function, ideal for boosting heat when drying towels or laundry.
- Internal probe lengths vary depending on the selected wattage — refer to the diagram in the image gallery.
- Basic on/off control is available via a single button on the element itself.
- Compliant with the Lot 20 Eco-design Directive, meeting energy efficiency requirements with adaptive control.
controls & smart operation
- Full operational control is available via smartphone or tablet using Wi-Fi connectivity.
- The unit can be operated either manually via buttons or remotely through the intuitive TERMA Home app (Android/iOS).
- With the TERMA Home WiFi application, users can:
- Set the temperature with 0.5°C precision
- Create heating zones, manage multiple devices within each zone, and customize zone and device names
- Program operating schedules
- Activate drying function remotely (up to 12 hours)
- Customise LED indicator colours
- After 24 months of registering your MOA Wi-Fi device, continued use of the app will require a subscription.
- No additional hub is required for connectivity.
element specifics & safety
- 66 mm length measured from the thread down, with a 55 mm diameter clock-style face.
- Internal probe lengths vary depending on the selected wattage — refer to the diagram in the image gallery.
- Straight cable supplied, no plug.
- IPx5 rated, suitable for use in bathroom environments.
- Class 1 electrical rating.
- Built-in frost protection prevents damage in colder conditions.
- Overheating protection ensures safe operation at all times.
- Supplied with a straight cable and fitted UK 3-pin plug (remove if used in a bathroom).
- UKCA approved for compliance with UK regulations.
straight cable vs. spiral cable
- If your electric supply is very close to the towel rail the spiral cable option will keep the cable tight and coiled. See the demo images to see the straight vs. spiral.
- As this item is made to order you can configure it exactly as you'd like it to be made for you.
colour & finish
- Heated Towel Rail is Painted in Brass (premium wet paint).
- Finished in a metallic, smooth texture.
- This is a premium wet paint which is painted using a hand finished liquid paint (as opposed to an automated powder paint - so this paint is more expensive). This creates a deeper more metallic type finish.
- Note: If you don't have the budget for a premium wet paint - the closest colour match to this colour in a powder paint would be the Halo colour - which is not quite a brass and a slightly darker gold - which will cost the same as the standard powder colours (approx. 25% less). You'll need to call us to request this colour as we don't list this model in Halo on the website yet.
- A 150×50mm colour chip of this finish is available to purchase for preview (link to colour chip will be on right-hand side of page).
- Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.
- Finished in a matt, smooth texture.
safety & compliance
- Fully built and tested to EN442 standards and UKCA certified.
- Heat outputs are independently verified by an external testing house to ensure accuracy.
guarantee & warranty
- 2-year manufacturer’s warranty (heating element).
- Usual lifespan of a heating element is 4 to 7 years dependent on use.
- 12-year manufacturer’s warranty (radiator).
