Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your electrician. Here we give you complete expert guidance for this specific electric towel rail — including details of any additional parts required — so you can ensure a smooth and successful installation when your tradesman arrives.
heat output
- Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size electric radiator - in terms of the Watts / Kilowatts heat output it gives.
design & material
- ZIG ZAG makes a striking first impression and brings positive, uplifting energy to any interior.
- Its distinctive shape, everyday functionality and wide choice of colours make it an ideal option for creating a truly individual bathroom design.
- A genuine Terma original, ZIG ZAG features horizontal bars set at an angle, allowing towels to be placed easily over the top bar.
- The chunky square-profile bars pair perfectly with modern, linear bathroom accessories.
- With brackets positioned on the uprights, the main design area remains clean and unobstructed.
- ZIG ZAG works best as a bathroom focal point, adding a bold and contemporary designer touch.
- Made from low carbon mild steel.
- Additionally, we have created a thorough and detailed technical guide on electric radiators, giving even more information and tips.
full range of sizes available
- In addition to the sizes we are displaying here on the heat is on - you can view the full range of 6 different sizes of ZIG ZAG E here on the Terma website.
- We can process a special order for any size you wish to purchase if that size is not shown on our website.
control & functionality
- Supplied with the latest Terma VEO Wi-Fi element for advanced smart control.
- Controlled via the Terma SMART app (iOS / Android), directly over Wi-Fi — no hub required.
- Compatible with Amazon Alexa, Google Assistant, and IFTTT.
- Requires a 2.4GHz Wi-Fi network for setup and operation.
- Includes geolocation functionality to automatically lower the temperature when you leave a specified radius of the home, returning to comfort mode as you approach home again.
- Five room temperature settings (15°C to 28°C) and a full 7-day timer.
- 2-hour drying function with auto shut-off.
- Can be paired with the VTS wall-mounted temperature sensor and VOS open window sensor (sold separately) for more precise temperature control.
- VEO controller slides on and can be rotated for easy viewing; the clamshell casing matches or complements the radiator colour.
- Comes pre-fitted with a UK 3-pin plug for easy installation — if this is being installed in a bathroom, your electrician can simply cut the plug off (as sockets are not permitted in UK bathrooms).
colour & finish
- Painted in Salt n Pepper.
- Finished in a matt, rough texture.
- A 150×50mm colour chip of this finish is available to purchase for preview (link to colour chip will be on the right-hand side of the page).
- Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.
installation & features
- Element is pre fitted inside the radiator - located on the right hand side (E8 connection). If you would like the heating element on the left hand side (E1 connection), please contact us to place this as a special order. Consider where your electric supply will be so the wire has the shortest distance to travel.
- This Wi-Fi VEO heating element is supplied with a UK 3-pin plug for easy connection to an existing socket (no electrician required).
- This version of VEO supplied with this model does not come with the masking cover which conceals the wire up to the entry point into the wall. This is the large circular collar at the rear of the heating element (click here to look at a model showing this masking cover for comparison). With the masking cover you'll need to trowel out the wall to feed the wire through it - if you already have tiles in place for example, which you don't wish to cut, you are best with this version without masking. If you would like to order this model but with the masking please contact us when you place your order as we can special order it for you.
safety & compliance
- IPX5 rated – safe for use in bathrooms.
- Oil-filled for efficient, consistent heat distribution.
- Class 1 electrical appliance.
- UKCA approved.
guarantee, warranty and replacing the heating element
- 2-year manufacturer’s warranty (heating element).
- Usual lifespan of a heating element is 4 to 7 years dependent on use.
- At end of life, you can simply replace the SS1 heating probe inside this model, as the external VEO controller is a separate unit — making replacement a cost-effective and straightforward process.
- 12-year manufacturer’s warranty (radiator).
