Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your electrician. Here we give you complete expert guidance for this specific electric towel rail — including details of any additional parts required — so you can ensure a smooth and successful installation when your tradesman arrives.

heat output

• Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size electric radiator - in terms of the Watts / Kilowatts heat output it gives.

design & material

• ROLO TOWEL E features super chunky 40mm diameter bars (approximately the size of a toilet roll for reference), creating a very sturdy-looking towel rail design.
• The oversized bars offer increased heat outputs, making this model suitable as the sole heat source in many bathrooms.
• Brackets are positioned on the rear of the uprights, leaving the full width of the bars free for hanging towels.
• Made from low carbon mild steel.
• Additionally, we have created a thorough and detailed technical guide on electric radiators, giving even more information and tips.

full range of sizes available

• In addition to the sizes we are displaying here on the heat is on - you can view the full range of 5 different sizes of ROLO TOWEL E here on the Terma website.
• We can process a special order for any size you wish to purchase if that size is not shown on our website.

control & functionality

• Supplied with the latest Terma VEO Wi-Fi element for advanced smart control.
• Controlled via the Terma SMART app (iOS / Android), directly over Wi-Fi — no hub required.
• Compatible with Amazon Alexa, Google Assistant, and IFTTT.
• Requires a 2.4GHz Wi-Fi network for setup and operation.
• Includes geolocation functionality to automatically lower the temperature when you leave a specified radius of the home, returning to comfort mode as you approach home again.
• Five room temperature settings (15°C to 28°C) and a full 7-day timer.
• 2-hour drying function with auto shut-off.
• Can be paired with the VTS wall-mounted temperature sensor and VOS open window sensor (sold separately) for more precise temperature control.
• VEO controller slides on and can be rotated for easy viewing; the clamshell casing matches or complements the radiator colour.
• Comes pre-fitted with a UK 3-pin plug for easy installation — if this is being installed in a bathroom, your electrician can simply cut the plug off (as sockets are not permitted in UK bathrooms).

colour & finish

• Painted in White (RAL 9016).
• Finished in a silk, smooth texture.
• This is a standard power paint
• Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.

installation & features

• Element is pre fitted inside the radiator - located on the right hand side (E8 connection). If you would like the heating element on the left hand side (E1 connection), please contact us to place this as a special order. Consider where your electric supply will be so the wire has the shortest distance to travel.
• This Wi-Fi VEO heating element is supplied with a UK 3-pin plug for easy connection to an existing socket (no electrician required).
• This version of VEO supplied with this model does not come with the masking cover which conceals the wire up to the entry point into the wall. This is the large circular collar at the rear of the heating element (click here to look at a model showing this masking cover for comparison). With the masking cover you'll need to trowel out the wall to feed the wire through it - if you already have tiles in place for example, which you don't wish to cut, you are best with this version without masking. If you would like to order this model but with the masking please contact us when you place your order as we can special order it for you.

safety & compliance

• IPX5 rated – safe for use in bathrooms.
• Oil-filled for efficient, consistent heat distribution.
• Class 1 electrical appliance.
• UKCA approved.

guarantee, warranty and replacing the heating element

• 2-year manufacturer’s warranty (heating element).
• Usual lifespan of a heating element is 4 to 7 years dependent on use.
  • At end of life, you can simply replace the SS1 heating probe inside this model, as the external VEO controller is a separate unit — making replacement a cost-effective and straightforward process.
• 12-year manufacturer’s warranty (radiator).