Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your plumber. Here we give you complete expert guidance for this specific heated towel rail — including details of any additional parts required — so you can ensure a smooth and successful installation when your tradesman arrives.
the brands
- This is a DQ heated towel rail.
- It will be electrified by TERMA by filling this with heating oil and then fitted with a TERMA heating element
important notes: stock availability
- This electric towel rail is made up of components which are all carried in UK stock.
- We list this as electric towel rail as "in stock" but this is dependent on each of the component part being in stock. These are assembled to order and we don't stock them assembled.
- If you place an order and one of the components are out of stock we shall contact you to advise and offer a substitute where possible.
- Check for Yourself: Each component part has a live stock update, so if you'd like to check each part is showing as in stock - here are links to each item - this will help you to know this is in stock prior to you placing an order.
heat output
- Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size heated towel rail - in terms of the BTUs heat output it gives.
design & material
- With its eye-catching sleek curves and high output, the Tesoro towel rail is a harmonius blend of style and practicality. The Tesoro is available in both central heating and electric.
- TESORO is designed with single-layered bars.
- The bars have a delicate curve at either end and the bats protrude forward from the uprights.
- TESORO is very stylish in its construction, with neat rectangular uprights that complement the flat rectangular shape of the bars.
- TESORO has a much larger surface area compared to many standard ladder-type rails — so the colour stands out far more as a feature in the bathroom.
- Additionally, we have created a thorough and detailed technical guide on electric towel rails, giving even more information and tips.
optional wooden shelves
- Wooden veneer oak shelf are available for Tesoro, allowing you to turn the towel rail into a stylish and functional storage feature.
- Ideal for storing towels, toiletries, or decorative items in your bathroom, utility room, or kitchen.
- PLEASE NOTE: Shelves are sold separately and must be purchased in addition to the TESORO towel rail - it is not supplied with any shelves as standard. Link to self can be found on the right hand side of the page.
control & functionality
- Supplied with the latest Terma VEO Wi-Fi element for advanced smart control.
- Controlled via the Terma SMART app (iOS / Android), directly over Wi-Fi — no hub required.
- Compatible with Amazon Alexa, Google Assistant, and IFTTT.
- Requires a 2.4GHz Wi-Fi network for setup and operation.
- Includes geolocation functionality to automatically lower the temperature when you leave a specified radius of the home, returning to comfort mode as you approach home again.
- Five room temperature settings (15°C to 28°C) and a full 7-day timer.
- 2-hour drying function with auto shut-off.
- Can be paired with the VTS wall-mounted temperature sensor and VOS open window sensor (sold separately) for more precise temperature control.
- VEO controller slides on and can be rotated for easy viewing; the clamshell casing matches or complements the radiator colour.
- Comes pre-fitted with a UK 3-pin plug for easy installation — if this is being installed in a bathroom, your electrician can simply cut the plug off (as sockets are not permitted in UK bathrooms).
colour & finish
- Painted in RAL 6025 Matt Fern Green.
- Finished in a matt, smooth texture.
- This is a standard powder paint
- Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.
installation & features
- Element is pre fitted inside the radiator - located on the right hand side (E8 connection). If you would like the heating element on the left hand side (E1 connection), please contact us to place this as a special order. Consider where your electric supply will be so the wire has the shortest distance to travel.
- With WARP S E : E8 connection means the open side of the towel rail will be on the left and E1 connection means the open side of the towel rail will be on the right.
- Quick and simple installation; no commissioning required.
- This Wi-Fi VEO heating element is supplied with a UK 3-pin plug for easy connection to an existing socket (no electrician required).
- This version of VEO supplied with this model comes with the masking cover which conceals the wire up to the entry point into the wall. This is the large circular collar at the rear of the heating element (as seen in the images). You need to trowel out the wall to feed the wire through it - if you already have tiles in place for example, which you don't wish to cut, you can simply leave the masking cover off.
safety & compliance
- IPX5 rated – safe for use in bathrooms.
- Oil-filled for efficient, consistent heat distribution.
- Class 1 electrical appliance.
- UKCA approved.
guarantee, warranty and replacing the heating element
- 2-year manufacturer’s warranty with TERMA (heating element).
- Usual lifespan of a heating element is 4 to 7 years dependent on use.
- At end of life, you can simply replace the SS1 heating probe inside this model, as the external VEO controller is a separate unit — making replacement a cost-effective and straightforward process.
- 5-year manufacturer’s warranty with DQ (radiator).
- the heat is on will handle all warranty requests with both manufacturers on your behalf.
