Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your electrician. Here we give you complete expert guidance for this specific electric towel rail — including details of any additional parts required — so you can ensure a smooth and successful installation when your tradesman arrives.

heat output

• Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size electric radiator - in terms of the Watts / Kilowatts heat output it gives.

design & material

• Terma aims to think differently when conceiving its towel rail designs and STAND E has multi-functional creativity at its core, allowing you to hang two towels or fit wooden shelves.
• STAND E has an open frame design with a double layer of ladders.
• Unique wooden die cut shelves can be securely mounted to span the gap on as many levels as required. 
• Note: Wooden shelves need to be bought separately and this model is not supplied with any shelves included.
• This makes the towel rail into handy shelves for the bathroom.
• STAND E features square profile brackets in a matching colour to the towel rail so every little detail has been thought about on this design.
• Made from low carbon mild steel.
• Additionally, we have created a thorough and detailed technical guide on electric towel rails, giving even more information and tips.

full range of sizes available

• In addition to the sizes we are displaying here on the heat is on - you can view the full range of 12 different sizes of STAND E here on the Terma website.
• We can process a special order for any size you wish to purchase if that size is not shown on our website.

control & functionality

• Supplied with the latest Terma VEO Wi-Fi element for advanced smart control.
• Controlled via the Terma SMART app (iOS / Android), directly over Wi-Fi — no hub required.
• Compatible with Amazon Alexa, Google Assistant, and IFTTT.
• Requires a 2.4GHz Wi-Fi network for setup and operation.
• Includes geolocation functionality to automatically lower the temperature when you leave a specified radius of the home, returning to comfort mode as you approach home again.
• Five room temperature settings (15°C to 28°C) and a full 7-day timer.
• 2-hour drying function with auto shut-off.
• Can be paired with the VTS wall-mounted temperature sensor and VOS open window sensor (sold separately) for more precise temperature control.
• VEO controller slides on and can be rotated for easy viewing; the clamshell casing matches or complements the radiator colour.
• Comes pre-fitted with a UK 3-pin plug for easy installation — if this is being installed in a bathroom, your electrician can simply cut the plug off (as sockets are not permitted in UK bathrooms).

colour & finish

• Painted in Metallic Grey.
• Finished in a matt, rough texture.
• This is a standard powder paint
  
• A 150×50mm colour chip of this finish is available to purchase for preview (link to colour chip will be on right-hand side of page).
• Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.

installation & features

• Element is pre fitted inside the radiator - located on the right hand side (E8 connection). If you would like the heating element on the left hand side (E1 connection), please contact us to place this as a special order. Consider where your electric supply will be so the wire has the shortest distance to travel.
• This Wi-Fi VEO heating element is supplied with a UK 3-pin plug for easy connection to an existing socket (no electrician required).
• This version of VEO supplied with this model comes with the masking cover which conceals the wire up to the entry point into the wall. This is the large circular collar at the rear of the heating element (as seen in the images).
• If you already have tiles in place which you don't wish to cut, you can simply leave the masking cover off. Special orders for masking can be requested.

safety & compliance

• IPX5 rated – safe for use in bathrooms.
• Oil-filled for efficient, consistent heat distribution.
• Class 1 electrical appliance.
• UKCA approved.

guarantee, warranty and replacing the heating element

• 2-year manufacturer’s warranty (heating element).
• Usual lifespan of a heating element is 4 to 7 years dependent on use.
  • At end of life, you can simply replace the SS1 heating probe inside this model, as the external VEO controller is a separate unit — making replacement a cost-effective and straightforward process.
• 12-year manufacturer’s warranty (radiator).