Here at the heat is on, we put the knowledge of what you need directly in your hands as the homeowner, so you needn’t ask or wait for information from your electrician. Here we give you complete expert guidance for this specific electric towel rail — including details of any additional parts required — so you can ensure a smooth and successful installation when your tradesman arrives.

heat output

• Firstly, if you haven't already done so - use our heat calculator to work out your specific requirements for your room to ensure you are looking at the right size electric radiator - in terms of the Watts / Kilowatts heat output it gives.

design & material

• MICHELLE E features an open-sided design, providing effortless access to your towels.
• MICHELLE E is a striking designer towel rail that showcases Terma’s signature innovation with a dual-colour design—ideal for bathrooms with two dominant tones, allowing the bars and rear vertical masking covers to be finished in different colours — perfect for expressing your creativity.
• The two upright collectors are fully concealed behind a rear masking cover, giving the appearance of floating bars.
• Uniform spacing between each bar allows for easy towel hanging and efficient drying of towels or clothing.
• MICHELLE E sleek profile and visually light design make it a standout piece for contemporary interiors.
• Consider where the towel rail will be positioned in your bathroom in relation to the walls, and which side will provide easier access.
• Made from low carbon mild steel.
• Additionally, we have created a thorough and detailed technical guide on electric towel rails, giving even more information and tips.

full range of sizes available

• In addition to the sizes we are displaying here on the heat is on - you can view the full range of 6 different sizes of MICHELLE E here on the Terma website.
• We can process a special order for any size you wish to purchase if that size is not shown on our website.

control & functionality

• Supplied with the latest Terma VEO Wi-Fi element for advanced smart control.
• Controlled via the Terma SMART app (iOS / Android), directly over Wi-Fi — no hub required.
• Compatible with Amazon Alexa, Google Assistant, and IFTTT.
• Requires a 2.4GHz Wi-Fi network for setup and operation.
• Includes geolocation functionality to automatically lower the temperature when you leave a specified radius of the home, returning to comfort mode as you approach home again.
• Five room temperature settings (15°C to 28°C) and a full 7-day timer.
• 2-hour drying function with auto shut-off.
• Can be paired with the VTS wall-mounted temperature sensor and VOS open window sensor (sold separately) for more precise temperature control.
• VEO controller slides on and can be rotated for easy viewing; the clamshell casing matches or complements the radiator colour.
• Comes pre-fitted with a UK 3-pin plug for easy installation — if installed in a bathroom, your electrician can cut the plug off (sockets are not permitted in UK bathrooms).

colour & finish

• Painted in Graphite Grey (Bars), Orange RAL 2003 (Masking).
• Finished in a matt, smooth texture (bars), silk smooth texture (masking).
• This is a standard powder paint.
• Additionally, we have created a thorough and detailed technical guide on paint finishes and colours giving even more information and tips.
• Don't see the model listed in the exact colour you are looking for - you can order almost any radiator in any bespoke colour - click to view our PDFs showcasing the full colour palettes on offer.

installation & features

• Element is pre fitted inside the radiator - located on the left hand side (E1 connection). If you would like the heating element on the right hand side (E8 connection), please contact us to place this as a special order. Consider where your electric supply will be so the wire has the shortest distance to travel.
• With MICHELLE E: E1 connection means the open side of the towel rail will be on the right, and E8 connection means the open side of the towel rail will be on the left.
• Quick and simple installation; no commissioning required.
• This Wi-Fi VEO heating element is supplied with a UK 3-pin plug for easy connection to an existing socket (no electrician required).
• This version of VEO supplied with this model comes with the masking cover which conceals the wire up to the entry point into the wall (large circular collar at the rear). If tiles are already in place and you don’t wish to cut them, you can leave the masking cover off.

safety & compliance

• IPX5 rated – safe for use in bathrooms.
• Oil-filled for efficient, consistent heat distribution.
• Class 1 electrical appliance.
• UKCA approved.

guarantee, warranty and replacing the heating element

• 2-year manufacturer’s warranty (heating element).
• Usual lifespan of a heating element is 4 to 7 years dependent on use.
  • At end of life, you can simply replace the SS1 heating probe inside this model, as the external VEO controller is a separate unit — making replacement a cost-effective and straightforward process.
• 12-year manufacturer’s warranty (radiator).